benchmarking and performance management of sport facilities

 

Review the following concepts in your text, in this module, and through outside research, and compile an essay on benchmarking and performance management of sport facilities. Answer the following in your essay:

1. In evaluating various performance management frameworks is there such a thing as too much evidence for a manager of a sports facility when trying to benchmark facility performance? If so, how can the manager decide which performance indicators are the most relevant?

2. Is self-assessment an appropriate mechanism for measuring performance? Discuss the merits of this against assessment by an independent, external assessor.

3. How do performance dimensions and benchmarking processes differ for a public-sector facility manager, a commercial facility manager, and the manager of a charitable facility?

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