BUS 310 QUIZ 3
Question 1
When organizations are downsizing the number of employees in the hierarchy, this usually involves a ____ strategy.
growth
retrenchment
stability
business
diversification
Question 2
Companies that view their human resource function as a strategic asset should NOT evaluate HR effectiveness by investigating
costs and benefits.
organizational outcomes such as productivity.
profitability.
costs as the only factor.
utility analysis.
Question 3
The set of factors that prompt people to perform work at high levels is called
motivation.
stress.
interpersonal conflict.
negative attitudes.
executive succession.
Question 4
Pierre would like to increase the effectiveness of human resources at his firm. What advice would you give him?
Don’t have formal performance appraisals because workers are upset by criticism.
Carefully control the behavior of teams and don’t let them make their own decisions.
Don’t pay everyone the same. Pay high-performing workers more in order to increase motivation.
Don’t annoy workers by constantly requiring them to go through a lot of training.
Assume that quiet workers are happy; there’s no reason to bother them with attitude surveys.
Question 5
Yum Brands began with three businesses: Pizza Hut, Taco Bell, and Kentucky Fried Chicken. Since its founding, the company has acquired other fast-food firms, including Long John Silver’s and A&W. Which type of organization design would be most appropriate for Yum’s strategy?
A functional design
A unitary design
A multidivisional design
A holding company
A horizontal corporation design
Question 6
Which adaptation model of business strategy is characterized by ignoring the environment?
Defender
Prospector
Analyzer
Differentiation
Reactor
Question 7
Companies can establish a competitive advantage by
hiring good employees and effectively managing human resources.
always implementing a hierarchical management scheme.
adopting a universalistic financial strategy.
ignoring the external competitive environment.
Question 8
In the past, evaluations of the effectiveness of the human resource function concentrated mainly on
worker satisfaction.
turnover.
person-job fit.
psychological contracts.
cost.
Question 9
The organization’s ____ is the basic reason for existence.
contract
inducement
personality
purpose
mission
Question 10
Which of the following was NOT identified as an organizational component affecting the formulation and implementation of human resource strategy?
Organizational development
Organization culture
The labor force
Organization design
Unionization
Question 11
An organization made up of various businesses similar in the products or services they provide is pursuing which type of strategy?
Growth
Related diversification
Differentiation
Stability
Prospector
Question 12
The Home Depot is following an overall strategy of growth. It’s the fastest-growing retailer in history, opening a new store every 43 hours. Which of the following actions is Home Depot NOT likely to use as it implements its strategy?
The Home Depot will hire many employees in the near future.
The Home Depot will increase its recruiting efforts.
The Home Depot will offer early retirement to workers.
The Home Depot will try to ensure that its current workers stay with the firm.
The Home Depot will offer extensive training to its staff.
Question 13
When a company decides to own and operate several separate companies, which strategy is being employed?
Diversification
Stability
Retrenchment
Multifaceted
Branching
Question 14
The principles and beliefs that shape what employees think about a company is called
unionization.
planning.
organizational culture.
focus grouping.
empowerment.
Question 15
When Hershey family interests considered selling their Hershey Foods stock in 2001, employees were outraged. They felt betrayed and were angry and pessimistic. Which individual or interpersonal process was interfering with implementation of Hershey’s strategy?
Worker personalities
Worker attitudes
Motivation
Team processes
Communication
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