Willowbrook School is a small private school that has retained your services as a systems analyst to assist in the
development of a new information system for the school’s administrative needs.
Willowbrook School is a small, private school in the Midwest United States. For the past 20 years, it has offered
a curriculum for preschool through 6th grade. Five years ago it expanded to offer after-school care, usually
referred to as after care, on premises. After care is not only offered to Willowbrook’s students, but also for
students of other schools in the area.
The current system of Willowbrook School and their expected new system requirements
As an independent systems analyst, you work as an IT consultant, specializing in developing IT solutions for
small businesses. You have been contacted by the director, Victoria Owens, to discuss the possibility of setting
up a computer system to handle some of the school’s administrative and financial tasks. She explains to you
that Willowbrook is experiencing significant increases in enrollment applications for all programs. Increases in
applications, coupled with increased demand for after-school care, have led to a very high workload for the
administrative personnel and staff. The principal and teachers have stepped in where possible, but the demand
is becoming too great. Willowbrook School is a non-profit, and is not in a position to hire another full-time
administrative position, which is what the principal and director think would be needed to handle the
increased workload. You agree to meet with Victoria and the principal, Kathy Gilliard next week to discuss the
school and its need for an information system.
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