fish diagram

PLEASE LOOK FOR INFORMATION REGARDING JC PENNEY IN THE YEAR OF 2019 ONLY .

This Should not be more than 2 pages long.

1. Identify at least two symptoms of underlying problems at your company.  This could be something like, “There has been a 10% drop in revenue over the past year.”  This is a symptom, there could be many underlying reasons/causes for this drop.

2. Choose one of these symptoms, and create and share a fishbone diagram for your company (you can attach it separately if needed).

3. Write a “draft” problem statement based on further analysis of your fishbone diagram.

I have posted Instructions that are detailed.

This Should not be more than 2 pages long.

The purpose of this week’s discussion is to practice using the problem definition techniques covered in this week’s videos/lectures. Remember, there is often a difference between symptoms and the deeper problem.  You may find a range of symptoms in your research, and they may all be due the same cause, or you may find a single symptom with many causes.  Or you may have the simplest case, with one primary cause for one key symptom.  The goal is to keeping digging and keep asking “why?” until you get to the root.  Of course there are many ways to uncover problems and generate solutions, so you will also find and share additional tools that may be useful for your final projects. If you’re feeling stuck on your problem definition, consider looking at the Management Discussion & Analysis section of the 10K for ideas to work with this week.

Also, lean on your fellow students.  Sometimes another person may look at things a bit differently, or see something you didn’t see.  In your first post for this week, I want you to:

1. Identify at least two symptoms of underlying problems at your company.  This could be something like, “There has been a 10% drop in revenue over the past year.”  This is a symptom, there could be many underlying reasons/causes for this drop.

What are the Symptoms ??

Why are they there ??

What is the root cause ?? What is the cause of that Cause ??

2. Choose one of these symptoms, and create and share a fishbone diagram for your company (you can attach it separately if needed).

EXAMPLE OF FISH DIAGRAM BELOW

3. Write a “draft” problem statement based on further analysis of your fishbone diagram.

You can use Pestel Analysis method to get info as well: Political → tax policies, changes in trade restrictions and tariffs, stability of government.

Economic → interest & inflation & unemployment rates, Gross domestic profit, Level of disposable income.

Social → Trends in demographics (population size, age, ethnicity), cultural trends, consumer activism. Technological → change in rate of new product development, increase in automation, advancement in service industry delivery.

Environment → natural disasters, weather patterns.

Legal → laws involving employment, health and safety, discrimination, antitrust.

 

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