. What should Dr. Barr have done differently to avoid some of the problems she is currently experiencing? Show transcribed image text It has been three years since Dr. Julia Barr opened Crea- ture Care Animal Clinic, a suburban veterinary clinic. Dr. Barr thought that by now she would be enjoying having her own practice. She had spent many years in college and worked to save money in order to start a business. Instead, she felt overwhelmed with business problems that were facing the clinic. She thought to herself: “I don’t produce anything. I just provide a service doing something I enjoy. How can this be so complicated?” Company Backgroun Dr. Barr opened Creature Care Animal Clinic as a veteri- nary clinic specializing in the care of dogs and cats. The clinic was set to operate Monday through Friday during regular business hours, with half days on Saturday and extended hours on Wednesday evening. Dr. Barr hired another full-time veterinarian, Dr. Gene Yen, a staff of three nurses, an office manager, and an office assis- tant. Both doctors were to work during the week and rotate the shift for Wednesday evenings and Saturdays. A similar schedule was set up for the nurses. The office manager worked during regular business hours, and the assistant worked on Wednesday evenings and Sat- urdays. Dr. Barr set up this schedule based on a clinic she had observed as a resident and thought it sounded reasonable. Since the clinic was small, Dr. Barr did not have a formal system of inventory management. All physicians and nurses were allowed to place purchase orders based on need. Initially this system worked well, but after a few months problems started developing Prequenty https://d2vlcm61l7u1fs.cloudfront.net/media%2Fca6%2Fca6e98d6-df74-4c4c-ab3e-6c8bebbdf5a7%2FphpeAiFZY.png

Dr. Barr should have appropriate staffing and scheduling system in place. Also, the inventory control measures should be in place. Dr. Barr has allowed all the staff members to place the inventory orders. A systematic procedure with a centralized system need to be in place. This method will avoid excess or scarce inventory. In relation to the staffing, Dr. Barr now knows the pattern of the customers. Hence, additional doctors need to be recruited on Saturdays and Fridays which are peak days. On Wednesdays, Dr. Barr can work on the accounts and other activities since Wednesdays there are less customers.
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