1.The U.S. Census launched an IT project to arm its census takers inthe field with high-tech handheld devices that would save taxpayermoney by directly beaming population data to headquarters fromcensus takers in the field. Census officials signed a $600 millioncontract with Harris Corporation in 2006 to build 500,000 devices,but still weren’t sure which features they wanted included in theunits. Census officials did not specify the testing process tomeasure the performance of the handheld devices. As the projectprogressed, 400 change requests to project requirements were added.Two years and hundreds of millions of taxpayer dollars later, thehandhelds were far too slow and unreliable to be used for the 2010U.S. census. What could Census Bureau management and the HarrisCorporation have done to prevent this outcome?
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