The process of outsourcing the creation of a product or a service is a controversial, yet critical strategic decision for many employers. Describe one example from your professional experience, or that you are familiar with, where a process or function was outsourced. What are the financial implications of this change? Did the quality of the product or service stay the same, improve, or decline?
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Johnson, P. F., Leenders, M. R., & Flynn, A. E. (2015). Purchasing and supply management (15th ed.). Retrieved from https://redshelf.com/
Chapter 4: Supply Processes and Technology
Chapter 5: Make or Buy, Insourcing, and Outsourcing
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