Case Analysis Instructions Team structures the answers and supports arguments based on: Facts from the case Facts from the chapter Facts from credible external sources (e.g. Doherty Library sources, credible professional sources) Team writes the answers. The writing is required to be clear and professional without grammatical errors/typos. Usually for each question about 1-2 medium/long paragraph (single-spaced) plus bullet points -where appropriate- should be sufficient. Sources used to support arguments need to be cited in the writing, providing appropriate references. The points highlighted in each answer should be clear and concrete. Please avoid providing general comments. Note: please check the file uploaded word file for the Qoustuon and the article.
Case 2 Amazon’s Order Fulfillment, Automation, and Technological Unemployment
“Work Hard. Have Fun. Make History.” So reads a sign above the entrance to many of Amazon’s fulfillment centers throughout the world. Inside these massive fulfillment centers, millions of products are waiting to be shipped to the doorsteps of customers. Historically, human pickers walked the isles of these warehouses, pushing carts with baskets as they deposited items that were awaiting to be shipped to someone, from somewhere, who ordered the product online. More and more, robots are being used to support and many times replace these human workers.
While the data are constantly changing, in May 2016, Amazon operated nearly 300 centers across the world to handle order fulfillment, sorting, and delivery for Amazon and Amazon Prime customers. In addition to the United States, fulfillment centers are located in Canada, Mexico, the United Kingdom, Germany, France, Italy, Spain, Czech Republic, Poland, China, Japan, India, and Brazil. The United States alone has more than 160 facilities, with many larger than 1 million square feet. With such a network, Amazon provides same-day delivery to an increasing number of cities including New York City, Atlanta, Baltimore, Boston, Chicago, Indianapolis, Philadelphia, Washington, DC, Dallas, Los Angeles, Phoenix, San Francisco, and Seattle. Amazon has been very strategic about where it places centers. For example, in late 2015, it was estimated that its current centers bring it within 20 miles of 31 percent of the U.S. population. Clearly, Amazon is now competing with many local businesses that always had the advantage of same-day delivery.
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