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Describe the supply chain of both companies: from raw material, to customer delivery.
) Choose two companies, one industrial company operating in the B2B area, and another one operating in the retail B2C area.
2) The task consists to develop the following points
· Describe the supply chain of both companies: from raw material, to customer delivery. And the major differences between both. Explain the reasons behind these differences
· How are both companies dealing with customer service? Explain the differences.
· How are both companies dealing with the logistics? Explain the differences.
· How does customer satisfaction relate with the logistics in both companies?
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