Check printing and mailing is part of the value proposition of Wesbank. I would evaluate on the basis of
supplier relationship
transparency
quality of service-reliability, delivery on time etc
supplier’s contribution to the bank’s value proposition/competitive advantage/strategy
fairness of price structure
supplier intentions
The existing suppliers score high in many of the above measures:
Quick and quality service is a key requirement from the suppliers.
Cost analysis shows that existing suppliers are fair in their price structure. They are also efficient and offer cost-conscious service to Wesbank
Erica has a long association (5 years) with the existing suppliers. They are contributing to the value proposition of Erica.
Erica should try to understand how Killoran makes such discount and still have a fair profit margin for them,. whereas other players cannot make such discount. We are not sure whether such discount can for last long. It seems Killoran is trying to match for the discounted money by selling scenic checks to Wesbank’s customers. Though customers are getting free checks form Wesbank they have to pay for scenic checks.
This reduction helps only the bank to reduce costs. Also reduction in costs for Wesbank does not transfer to bank customers. There is no added advantage to the bank’s value proposition. There seems to ba lack of transparency in supplier motive.
Hence I would go for the existing suppliers.
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