The first and foremost thing is needs to be looked at is the time factor as in for how long this problem will continue if this problem continues for a longtime, business should look for alternative vendors.
However the problem is short term or there is a possibility that these items will be received even though late then strategy should be planned to keep the customers coming in the loop. Customers need to be encourage to stay patient by offering the multiple discount offers of cashback etc.
One more thing that can be done is Introduction if different kind of beverage to substitute the coffee for the time being like tea etc.
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