One of the reasons for demotivation to the part-time instructors can be the erroneous data capturing by the IT system in the online environment. This leads to incorrect tutoring hours registered and lesser payment issued than that expected by them.
A related SMART goal can be – “A 60% reduction in erroneous tutoring hour capturing and thereby improving the employee satisfaction score for the part-time instructors from a present level of 4.0 to 7.0 by the end of next year.”
This is a SMART goal because it is –
Specific – It specifies the % of error rate reduction, employee satisfaction score improvement, the particular type of employee (part-timers).
Measurable – It can be measured easily by monitoring the error rate and % on a YoY basis. The employee satisfaction score can be measured through a survey.
Aggressive – The goal is very challenging as it taken 50% as a target which is quite substantial for a single year.
Realistic – The dean should decide the realistic estimate i.e. the improvement factors and percentages must be something which is achievable. This goal is realistic based on the experience of the dean.
Time-bound – This goal is time-bound as the timeline given for this in one year.
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