• Improving Communication Competence Paper
Purpose of the Paper
All of us, no matter how learned or skilled in the field of communication, still experience problems communicating interpersonally with others to some degree, so we need to find ways to increase our competence as communicators. By completing this paper I hope you will gain both confidence and ability to more effectively deal with interpersonal communication problems in the future.
Specifics of the Paper
In this paper, you will:
(1) describe a single aspect of interpersonal communication that you recognize as being an area of needed improvement for yourself BOLD TYPE THE ASPECT FOR IMPROVEMENT. For example, it might be listening, or conflict resolution, or so on.
(2) apply 3 theories (no more no less – bold type the names of the theories or lose points) and concepts from our textbook and/or class Power Points to analyze why you might encounter some of the communication problems that you experience. By now you should be able to dig deep. For example, you will not receive credit if one of the concepts you select is “conflict.” You need to be specific about the exact nuance of conflict communication you want to apply. See the text for specifics. Remember to cite the specifics.
(3) describe a plan of action for improving communication competence in that area you’ve discussed, using theories and concepts from text reading and/or online lectures or class information. Bold face the words Plan of Action so I know when you begin to talk about the plan.
In selecting the theories or theoretical concepts, be as specific as possible, for example “trust” won’t work; “human communication” won’t work; “friendship” won’t work. Dig into the topic and find the theory that explains how it operates. at this point in the class I expect 3 unique views of the learning statement. Do not select, for example, active listening, shared listening, and competent listening. They are all listening. Go into the process to describe what you learned about listening, using 3 unique concepts.
Finally, the Plan of Action NEEDS to be the final paragraph and type Plan of Action in bold type so I know, you know.
This paper should be written in first person, “I,” not “you” or “they.”
Check your grammar, mechanics, etc. This is your last shot to show me what you learned. It should be your best shot.
Selecting a Topic Area
One way to proceed with this paper is to think of situations where you find it difficult to engage in communication or to achieve your communication goals. For example, maybe you find it difficult not to compete during interpersonal conflict, maybe you’re just not sure how to disclose feelings in a relationship that is important to you, or maybe you don’t know how to effectively listen to a child or parent.
Another suggestion is to make notes of topics discussed in your text with which you can personally identify. For example, after reading the text you may realize that you use language in unconventional ways, possibly in detrimental ways. Or, after reading about nonverbal communication, you realize that you misinterpret a friend’s facial expressions a great deal.
Format of the paper
• The paper should be 500 – 750 words. No fluff. Headings, title pages, and works cited pages do NOT count toward your word count. The greatest part of the paper should be devoted to how the 3 theories or concepts will help you improve. Spend your words carefully.
• The paper should include documentation of your source(s) – at a minimum, you should cite our textbook in a works cited page.
• The paper should be double-spaced the paper with 12 point Time New Roman font.
• DO NOT define the theory. By now I know you know the definition and if you apply it incorrectly in the paper, it will be obvious. Use your limited words for a deep learning statement, not definitions.
•
Organizational Guide
You do not submit this outline. I am providing the guide to help you organize your writing.
Introduction (usually 1-2 paragraphs)
I. Statement to get reader’s attention
II. Identify importance of communication to relationships
III. Thesis statement
Body (majority of paper – usually 3 to 8 paragraphs)
I. Describe an aspect of communication that you recognize as being an area of needed improvement for yourself.
• Provide at least one detailed illustration of how this aspect of communication impacts your ability to achieve communication goals.
II. Analyze why you might experience the problems that you do.
• In this section, it’s critical that you use theories and concepts from your textbook and/or class lecture as a basis for your analysis.
• Please be very specific about how a theory/concept relates to the analysis you’re making.
III. Describe an action plan for improving communication in the area that you’ve discussed.
• Prepare and detail a plan for improving your communication competence.
• Again, use theories and concepts from reading and lectures as a basis for your plan.
• Also, explain how your plan will help you attain your goals.
Conclusion
I. Summarize the paper
II. Wrap up the paper with a statement of significance
• I call this the “So What?” statement. You should tell your readers why this experience and/or concept/principle is important for you, for them, and/or for everyone to know
Works Cited
Your works cited list will follow MLA or APA format. Visit the Purdue OWL to learn more about MLA or APA format.
Theories to use (ONLY USE 3)
DECEPTION BY COMMISSION: Deliberate presentation of false information is what can be described as “deception by commission.”
DECEPTION BY OMISSION: Deliberate holding of some information that has been requested by another person is described as deception by omission.
Bald-faced lies are outright falsifications of information intended to deceive the listener.
pseudoconflict Conflict triggered by a lack of understanding and miscommunication.
simple conflict Conflict that stems from different ideas, definitions, perceptions, or goals.
ego conflict Conflict in which the original issue is ignored as partners attack each other’s self-esteem.
social exchange theory Theory that claims people make relationship decisions by assessing and comparing the costs and rewards.
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