INFORMATION GOVERNANCE
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Titles in the Wiley CIO series include:
The Agile Architecture Revolution: How Cloud Computing, REST-Based SOA, and Mobile Computing Are Changing Enterprise IT by Jason BloombergT
Big Data, Big Analytics: Emerging Business Intelligence and Analytic Trends for Today’s Businesses by Michael Minelli, Michele Chambers, and Ambiga Dhiraj
The Chief Information Offi cer’s Body of Knowledge: People, Process, and Technology by Dean Lane
CIO Best Practices: Enabling Strategic Value with Information Technology (Second Edition) by Joe Stenzel, Randy Betancourt, Gary Cokins, Alyssa Farrell, Bill Flemming, Michael H. Hugos, Jonathan Hujsak, and Karl Schubert
The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value by Nicholas R. Colisto
Enterprise Performance Management Done Right: An Operating System for Your Organization by Ron Dimon
Executive’s Guide to Virtual Worlds: How Avatars Are Transforming Your Business and Your Brand by Lonnie Bensond
IT Leadership Manual: Roadmap to Becoming a Trusted Business Partner by Alan R. r Guibord
Managing Electronic Records: Methods, Best Practices, and Technologies by Robert F. s Smallwood
On Top of the Cloud: How CIOs Leverage New Technologies to Drive Change and Build Value Across the Enterprise by Hunter Muller
Straight to the Top: CIO Leadership in a Mobile, Social, and Cloud-based World (Second Edition) by Gregory S. Smith
Strategic IT: Best Practices for Managers and Executives by Arthur M. Langer ands Lyle Yorks
Transforming IT Culture: How to Use Social Intelligence, Human Factors, and Collaboration to Create an IT Department That Outperforms by Frank Wanders
Unleashing the Power of IT: Bringing People, Business, and Technology Together by Dan Roberts
The U.S. Technology Skills Gap: What Every Technology Executive Must Know to Save America’s Future by Gary J. Beach
Information Governance: Concepts, Strategies and Best Practices by Robert F. Smallwoods
Robert F. Smallwood
INFORMATION GOVERNANCE
CONCEPTS, STRATEGIES AND
BEST PRACTICES
Cover image: © iStockphoto / IgorZh Cover design: Wiley
Copyright © 2014 by Robert F. Smallwood. All rights reserved.
Chapter 7 © 2014 by Barclay Blair
Portions of Chapter 8 © 2014 by Randolph Kahn
Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada.
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Library of Congress Cataloging-in-Publication Data:
Smallwood, Robert F., 1959- Information governance : concepts, strategies, and best practices / Robert F. Smallwood. pages cm. — (Wiley CIO series)
ISBN 978-1-118-21830-3 (cloth); ISBN 978-1-118-41949-6 (ebk); ISBN 978-1-118-42101-7 (ebk) 1. Information technology—Management. 2. Management information systems. 3. Electronic
records—Management. I. Title. HD30.2.S617 2014 658.4’038—dc23
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Information Governance Metrics was first posted on March 11, 2020 at 8:05 am.
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