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______________ are marks that are applied to messages based on the urgency of the message-for example, information that should be read immediately or information that can be read later.Question 1 options:a) Actionableb) Sensitivityc) Rushd) ImportanceQuestion 2 (2.5 points) By default, the Folder Pane, Navigation Bar, message list, and Reading Pane are displayed in:Question 2 options:a) Mail.b) People.c) Tasks.d) Calendar.Question 3 (2.5 points) For each email account that you connect to, you will need to provide your__________, which is the email address and the account password.Question 3 options:a) account profileb) access datac) account credentialsd) domain nameQuestion 4 (2.5 points) When starting a new email message in Outlook, you will first add the recipient’s email address in the __________ box.Question 4 options:a) Enterb) Sendc) Tod) Go toQuestion 5 (2.5 points) ______________ is the process of changing the appearance of the text in a message.Question 5 options:a) Syntax modificationb) Artistic Effectsc) Highlightingd) Formatting textQuestion 6 (2.5 points) ________________ is a category of information within an Outlook item, such as the subject of a message, the date and time received, or a company name or address.Question 6 options:a) Folderb) Fieldc) Notesd) File attributeQuestion 7 (2.5 points) __________ area is an area of the Calendar module that displays calendar entries for the currently selected time-period.Question 7 options:a) Appointmentb) Messagec) Calendard) RecordsQuestion 8 (2.5 points) ___________ pane is an area at the top of the Folder Pane in the Mail module that provides quick access to your primary Inbox and Sent Items folders and any other folders you want to add to it.Question 8 options:a) Favoritesb) Referencec) Readingd) FileQuestion 9 (2.5 points) A user account is a collection of information that tells Windows all of the following EXCEPT:Question 9 options:a) what files and folders the account holder can access.b) what changes the account holder can make to the computer system.c) the account holder’s IP address.d) what the account holder’s personal preferences are.Question 10 (2.5 points) When you select a contact in the People module of Outlook, that contact’s People Card displays in the:Question 10 options:a) Reading Pane.b) Notes area.c) Address book.d) Favorites Pane.Question 11 (2.5 points) The Date Navigator is a small calendar that is displayed in the __________ Pane or in the Calendar peek that provides a quick way to display specific dates or ranges of dates in the calendar.Question 11 options:a) Folderb) Referencec) Readingd) FavoritesQuestion 12 (2.5 points) ___________ pane displays in every Outlook module-Mail, Calendar, People, and Tasks-to display folders related to the module.Question 12 options:a) Folderb) Referencec) Readingd) FileQuestion 13 (2.5 points) After you have set your ______________, you will need to configure Outlook to connect to an email account.Question 13 options:a) message templateb) mail managerc) memo styled) mail profileQuestion 14 (2.5 points) _______________ refers to text that identifies message fields.Question 14 options:a) Contact recordb) Column headingc) Message listd) FlaggingQuestion 15 (2.5 points) _____________ is a user name or email address and the associated password that provides permission to sign in to an account.Question 15 options:a) People Cardb) Domain Namec) Credentialsd) Mail ProfileQuestion 16 (2.5 points) ______________ displays a group of task-oriented tabs that contain the commands, styles, and resources you need to work in Outlook.Question 16 options:a) Ribbonb) Status barc) Task bard) Navigation barQuestion 17 (2.5 points) ______________ displays controls for each of the main views (modules) in Outlook-Mail, Calendar, People, and Tasks-at the bottom of the Outlook window.Question 17 options:a) Ribbonb) Status barc) Task bard) Navigation barQuestion 18 (2.5 points) The Outlook feature that identifies which email account you use and where the related data is stored is:Question 18 options:a) People Card.b) People Profile.c) Credentials.d) Mail Profile.Question 19 (2.5 points) In Outlook, a ____________ is created for each email account.Question 19 options:a) dated recordb) mail profilec) people profiled) data fileQuestion 20 (2.5 points) When you create a new contact or import contact records from other systems, the contact records display in the middle pane of the ___________ module window.Question 20 options:a) Mailb) Peoplec) Tasksd) CalendarQuestion 21 (2.5 points) The program window control buttons include all the following EXCEPT:Question 21 options:a) Minimize.b) Maximize/Restore Down.c) Open.d) Close.Question 22 (2.5 points) _____________ is a chain of email messages that originate from the same original message and have the same Subject.Question 22 options:a) Dialogb) Streamc) Message listd) ConversationQuestion 23 (2.5 points) In the message list, a small paper clip icon displays above the date of the message. This indicates that the message:Question 23 options:a) is urgent.b) is new.c) has an attachment.d) requires confirmation of receipt.Question 24 (2.5 points) You can preview and scroll through Office files, text files, HTML files, RTF files, PDF files, XPS files, and some other attachment file types directly in the:Question 24 options:a) Folder Pane.b) Navigation Bar.c) Message Pane.d) Reading Pane.Question 25 (2.5 points) _____________ module is a component in Outlook that displays and manages your contacts-individuals about whom you have information such as their address, email address, phone numbers, and URLs.Question 25 options:a) Addressb) Peoplec) Maild) ContactsQuestion 26 (2.5 points) ___________ moves the insertion point to the beginning of the line.Question 26 options:a) Ctrl+Upb) Ctrl+Homec) Homed) Pg UpQuestion 27 (2.5 points) When you want to leave a single blank line between paragraphs, press:Question 27 options:a) Enter one time.b) Enter two times.c) Spacebar one time.d) Spacebar two times.Question 28 (2.5 points) The header for a message includes information about all the following EXCEPT the:Question 28 options:a) sender.b) subject.c) date received.d) date sent.Question 29 (2.5 points) If you are using a touchscreen device, ____________ to click it.Question 29 options:a) slide your finger on the screenb) slide an item a short distance with a quick movementc) touch the screen with two or more fingers and then stretch your fingers apartd) tap an itemQuestion 30 (2.5 points) __________ finds Outlook commands that match the search term you enter, and links to related Outlook Help articles and online search results.Question 30 options:a) Find commandb) Locate commandc) Tell Me Boxd) Quick Access ToolbarQuestion 31 (2.5 points) A _____________ is a category of information within an Outlook item, such as the subject of a message, the date and time received, or a company name or address.Question 31 options:a) headerb) sectionc) fieldd) datafieldQuestion 32 (2.5 points) If you are using a touchscreen device, ____________ to zoom in.Question 32 options:a) slide your finger on the screenb) slide an item a short distance with a quick movementc) touch the screen with two or more fingers and then stretch your fingers apartd) tap an itemQuestion 33 (2.5 points) Outlook ____________ is a single screen that summarizes the day’s calendar events and scheduled tasks associated with the default email account.Question 33 options:a) Eventsb) Newsc) Todayd) TasksQuestion 34 (2.5 points) When you create a contact or import contact records from other systems, the contact records display in the middle pane of the __________window.Question 34 options:a) Peopleb) Outlookc) Maild) ContactsQuestion 35 (2.5 points) If your Inbox contains no messages, the ___________ is blank.Question 35 options:a) Folder Paneb) Navigation Barc) message listd) Reading PaneQuestion 36 (2.5 points) By default, the Calendar module displays a view of the current:Question 36 options:a) day.b) week.c) month.d) year.Question 37 (2.5 points) _____________ is a person, organization, or business with whom you communicate.Question 37 options:a) Associateb) Peerc) Contactd) ColleagueQuestion 38 (2.5 points) The Status Bar displays and provides access to information about all the following EXCEPT:Question 38 options:a) item due dates.b) reminders.c) group notifications.d) zoom controls.Question 39 (2.5 points) _____________ is a component in Outlook that manages your messages.Question 39 options:a) Outlook Todayb) Mail modulec) Microsoft accountd) Message moduleQuestion 40 (2.5 points) On the ribbon, ribbon groups are a named set of commands that are related to each of the following EXCEPT:Question 40 options:a) object.b) task.c) item.d) action.
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