Service blueprinting Can only be successful with two-dimensional processes, focuses on the provider’s interaction with the customer, determines the best time for each step in the process, provides the basis to negotiate prices with suppliers, mimics the way people communicate.Show transcribed image text Service blueprinting Can only be successful with two-dimensional processes, focuses on the provider’s interaction with the customer, determines the best time for each step in the process, provides the basis to negotiate prices with suppliers, mimics the way people communicate.
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