Posted on by Judy

Subject is Quaity Management covered in Bachelor of Business Managment (level 7) Critical evaluation of ISO 9001 a. Provide a critical evaluation of the approach . b. Has the approach proved to be as significant as expected? If not, why not? c. Are there people who criticise the approach? If so, what are their concerns and are these concerns justified? d. Are there any disadvantages to using this approach?

It is prepared and designed to help the manufacturing firms to ensure to meet the needs of customers and other stakeholders by meeting the regulatory requirements too. ISO 9000 deals with production of quality items with qualtiy management systems. It is prepared based on the seven quality concepts and principles of:
customer focus
leadership
engagement of people
process approach
improvement
evidance based decision making
relationship management
b. For many of firms, it is one more quality standards, which must follow like others. Most of the firms do not realize the importance and weight of this, and just implementing for the sake of implementing. The reason is, they are thinking that, these principles and standards do not help them to acquire market share.
c. As I already said that, for many of the firms, the certificate is a synonymous to quality, and made it mandatory for all the manufacturing firms, particularly which runs as exporing firms. And firms are follwoing these standards and fulfilling the regulatory norms.
d. the only limitaion is firms much more concentrates on quality aspects than other aspects, apart from this, the remining all aspects are good.
 
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