Following are some of the examples of a stakeholders approach within a small business:
Maintaining relations with the CUSTOMERS: This has traditionally been the heart of HR’s strategic role in stakeholder’s approach and that makes sense. A firm’s functional strategies should support its competitive strategies. For example, FedEx’s competitive strategy is to differentiate itself from its competitors by offering superior customer service and guaranteed on-time deliveries. This requires highly committed employees— ones who’ll “go the extra mile” to do their best.
Adhering to the GOVERNMENT norms and federal laws is also a stakeholder’s approach to ensure smooth running of the business.
Maintaining relations with the SUPPLIERS: In the world of competition, there is always a challenge to maintain the customer base and ensure their loyalty towards the Company, even if it is a smaller one, which can in turn help is assuring a stability and survival of the overall business. In this regard, one of the most significant way of doing this is by maintaining good relations not only with the customers but also with the Suppliers so that the demands of the customers are fulfilled on time.
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