Writing Assessment
- Earlier today (Monday), you received a call from an FBI agent who wanted to know the status of a grand jury subpoena she said she had submitted to Amazon two months ago. The FBI agent, who is based in New York, said the information requested in the subpoena – the names and addresses of those Amazon customers who had purchased a certain chemical product from a third-party seller – was needed so that the prosecutor, also based in New York, could present his case to the grand jury and seek an indictment against individuals who the FBI agent said had ties to terrorism. When asked for more details about the subpoena, the agent provided the return date specified in the subpoena (28 days ago) and said that it was sent by another FBI agent who has since retired. You did not ask for the retired agent’s name, the name of the prosecutor, or any other information – but you did get the phone number for the FBI agent who had called. You told the FBI agent that Amazon would look into it and get back to her.
- After the call ended, you searched for the agent’s name on the Internet, but was unable to find any indication that someone by that name worked for the FBI. You also performed a search for the subpoena in Amazon’s LER database, but was unable to identify a subpoena that matched the one described by the FBI agent. At this point it was late in the day, so you emailed the rest of the LER team and asked if anyone had seen or otherwise knew about the subpoena. You then went home.
- The next day (Tuesday), having not received any feedback from any of the other LER specialists, you called the FBI agent in New York. You told the agent that Amazon had no record of the subpoena and asked how the subpoena was sent to Amazon. In response, the agent got agitated and said: “This is ridiculous. I sent the subpoena to you two months ago, and now you’re telling me you didn’t get it? Isn’t your company the same company that mastered e-commerce, created the Echo, and has a CEO who is about to send people on rides to outer space – and you’re telling me you’ve lost my subpoena? I did tell you that this is a terrorism case – if we don’t arrest these bad guys soon, people could die.” You told that the agent although all of those things might be true, it still didn’t change the fact that Amazon never got the agent’s subpoena. The agent then ended the call, but not before telling you that she would be escalating the matter within the FBI, and that “higher-ups” at Amazon could expect to hear from her supervisors about this. You then met with the LER manager and relayed the information set forth above.
- Write an email to the Associate General Counsel, Litigation & Regulatory, informing him as to what transpired and recommending any next steps or action items you deem appropriate under the circumstances.
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