SITUATION
The USC Viterbi School of Engineering has been contacted by an alumnus who is interested in hiring student interns for her new company. She has founded an IT consulting company that provides technical support and services in a variety of areas, with a special emphasis on addressing the needs of under-served communities.
From the company’s job posting:
Our IT Consultants work on site and are directly responsible for solving the technical needs of their assigned clients. Our typical clients are small start-ups in under-served communities who lack the resources for in-house IT support. Our consultants arrive on site, assess the needs of the business, design and implement IT solutions for their specific challenges, and train employees to maintain the system.
Among the many duties our consultants perform and skills they possess:
Ensure client satisfaction and trust.
Work collaboratively with colleagues to resolve complex issues.
Communicate with assigned clients to drive technical decisions, manage project expectations and deliver ROI for projects, upgrades and improvements.
Scale solutions to the fiscal limitations of the client.
Deliver regular status updates to support team, management, and clients.
Possess creativity, leadership, cross-cultural awareness, and teaching skills.
Qualified applicants are asked to submit a cover letter and a writing sample to:
Dr. Jenna Jillette
Chief Technical Officer
Gillette IT Consulting
Los Angeles, CA 90089
Note: you may substitute a cover letter that you are preparing for a current job/internship as an alternative. You need to provide the job listing if you do this.
WRITING SAMPLE PROMPT
The writing sample should be approximately one page (approximately 500 words) and identify your thoughts on the technological innovation in your lifetime that is having or could have a significant impact on under-served communities. What important factors are at play (i.e. social, economic, political)? Your response should reflect both research and depth of thought. The impact discussed can be positive, negative, a combination of positive and negative, or effects yet unrealized.
WRITING TASKS FOR BOTH COMPONENTS
1. Write a cover letter tailored for this position and your skills and experiences. Or a cover letter for a position you are in the process of applying for or will apply for soon (provide the job listing you are applying for as a separate file).
2. Prepare a writing sample that responds to the prompt
The assignment package is due via the course dropbox by Friday, 11:59 PM on July 19.
SPECIFICATIONS
Assignment Logistics:
Due via course dropbox, Friday, 11:59 PM, July 19
Include Statement of Originality (it applies to both components)
Both components (cover letter and writing sample) should be in one document file
The cover letter should not be more than one page in length
The writing sample should be around 500 words (one page, single-spaced, double spaced between paragraphs)
The job title is “IT Intern”
Breakdown of Content Elements:
Cover Letter
Proper Format (Ch. 12 of Tebeaux and Dragga explains in simple terms how to do this)
First Paragraph
Acknowledge the position, introduce yourself and your intention
Second and Third Paragraphs
Examples of your experience that show how you would be valuable to the company
Final Paragraph
Next steps, polite close
Persuasive Details
Writing Sample
Essay format (“Writing Sample of Your Name” as title)
Identify the context, issue and technology
Describe the societal impact of this technology
Give an assessment
Strive for conciseness, clarity and an appropriate tone
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