A host of factors influence the design of training. These range from the conceptual, such as a clear definition of training outcomes, to the practical, such as logistical considerations. By addressing key issues before and during the design phase, the training designer can both increase course effectiveness and speed implementation.
Overall Goals of Training
Identify the domain of learning to be targeted: knowledge, skills, attitude or behavior. Determine if specific skills are to be taught that will require practice and can be measured. If the training is oriented toward attitude or behavior, consider if any emotional factors may be addressed.
Learning Objectives
Determine the specific desired outcomes of the training by answering the question: Upon completion of this training, what should a participant know and be able to do? Define what constitutes successful course completion. Identify the core skills, knowledge and attitudes that are at the heart of the course.
Course Content
Determine the amount of research and the expertise needed to develop and teach relevant, timely and up-to-date content, as well as the length of time that the content will maintain its relevance. Other factors affecting course content are both the total number of trainees and the optimal number that can be taught at one time. The best learning method for the material being taught will also influence the course’s content.
Course Lifetime
Determine the course’s schedule, including frequency of training, as well as a way to test the objectives, materials and content for continued relevance. In addition, build in a means to revise and update the course, particularly if it is expected to have significant longevity.
Design Needs
Ascertain whether this will be a new training or if there is an existing course to be updated. Identify training designers and determine development time and cost. See how diversity requirements (different learning styles, language, cultural backgrounds, physical needs, etc.) will influence the training. Research to find out what permissions are necessary to incorporate materials into the course. Find out if any restrictions imposed by training locations or participant availability will affect design.
Participants
Determine the size, location and characteristics of the target population, as well as their current level of experience and expertise with the topic. Make certain that they meet course prerequisites, and identify any technology needs or requirements.
Intangibles
Trainees enjoy and respond positively to material that’s presented creatively and enjoyably. Engage instructors who are competent and compatible with their audiences, and who can add inspiration and laughter to your course’s syllabus.
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