4.6 – Assignment: Quality Tools

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Construct EACH of the following in a single document. Each tool should mirror a process in your workplace (it does not have to be the same process for all these tools).My role is purchasing specifically, a produce buyer Fishbone diagram (at least four potential causes)House of quality (at least three customer requirements)Needs analysis (at least four needs)FMEA (identify at least four potential failures)SERVQUAL (identify at least two items to measure in each dimension)Decision tree or decision table (at least three options)Format for Assignment:Title PageWrite Questions and AnswersReference Page (If needed/add citations for every reference)
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