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Evaluate when and why legal means might best be used in resolving channel conflict
Channel conflict types: latent conflict, perceived conflict, felt (affective) conflict, and manifest conflict.
Explore the types of channel conflict including relevant examples and scenarios.
Justify a variety of possibilities for how conflict between channel members might be positively or negatively impacted by the quality of the relationship and identifies areas of uncertainty within the literature.
Elaborate upon strategies to minimize the effects of negative channel conflict and provides examples from relevant literature.
Summarize techniques that could be used to resolve the channel conflict and provides examples of workplace solutions.
Provide a scenario that justifies how channel conflict can lead to increased value for a channel or a channel member and supports with scholarly references.
Evaluate when and why legal means might best be used in resolving channel conflict and discusses the implications of using legal means.
Assess professional attributes and potential to successfully resolve channel conflict and improve coordination among channel members.
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