The discussion given above indicates about basic operational style and importance of USPS. it indicates that sometime there are public utility organizations which may keep losing money and not be extremely fit and proper in performance but are required to perform for certain purpose to be completed. which is the case with USPS. Another important part of the discussion is that these kind of organisations have to sail in two different boats where one part of the organization is technology savvy, young and have an acceptance towards change for better but on the other side there are people who have been working with the organisation for so many years and are resist any kind of change.
Another part which is highlighted in the discussion is that sometime the procedures adopted/defined are not fixed in nature, which makes it tough for people to operate. It is generally observed that before a single type of process is implemented it is replaced with the other one which is against the basis rules of operations and management.
The overall crux of the discussion goes in the direction that to enhance the operational efficiency of organizations like USPS the processes should be technology oriented and stagnant for some time than only these organizations will be able to perform better and prove their utility for the nation and business.
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