discussion question 916May 23, 2021Any topic (writer’s choice)May 23, 2021
Complete the negative message letter:
Read the case, Exercise 11.20. Write a modified block letter. Refer to Figure 9.3 and 9.4 in Module 9 for more information. You will have three paragraphs:
Paragraph 1: explain the problem or situation. Make this paragrph 5-7 lines in length.
Paragraph 2: give the bad news and present alternatives. Make this paragraph 5-7 lines in length.
Paragraph 3: give a sincere goodwill ending. This paragraphy only needs to be 2-3 lines in length.
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