Management is nothing but ways by which a person manage people and control them in an organization. Manager is the one who is responsible for managing people.
The primary functions of management include: –
Planning – is the process by which strategies are made in order to meet the desired goal or outcome. Planning process decide on different strategies so that it can help in effectively meeting the goals.
Organizing – is nothing but the process by which organizational strategies and structure are developed in order to make the organization to use the resources optimally in order to improve customers experience.
Leading – refers to the function that focus on working efficiently for achieving the organizational goals. This is the personal aspect of management that influence, guide, supervise and motivate the employees.
Controlling – is nothing but the process by which the activities, tasks, performance and behavior of employees and organization are monitored and regulated in order to make them efficient and effective to meet the organizational goals. Managers ensure that the all the functions are operating successfully by establishing performance standards and monitoring the output. This also involve identifying the issues and problems that should be addressed and to create a performance standard.
The four management skills are: –
Communication skill – it is very important to maintain open communication system within the team for the success of the team. Good communication skill helps in ensuring that the roles and responsibilities of the team are clearly set out. Trust is very important in motivating employees to work collaboratively in order to meet the goal. It is very important for the managers to build trust vertically and horizontally. People like to stay and work in an environment where they can trust the colleagues and trust the leader. Success of any task depends on the trust factor. This can only be achieved if the manager has good communication skill.
People management skill – Managers should use their people management skills to guide, support and motivate employees in every situation which would help them to achieve pleasure, engagement and meaning at workplace.
Conceptual skill – Conceptual skill is nothing but the ability of manager to think creatively and analyze and interpret complicated ideas and solve problems by understanding the relationship among ideas, concepts, pattern and symbols.
Cognitive skill – This include good analytical, intellectual and decision making skill. These abilities make the leader to be flexible in different stressful situations.
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