Suitability and reliability are two examples of quality in terms of buying materials, goods or services. Provide an example of a “best buy” from your professional experience where quality aspects were not met in accordance to the text definition of quality dimensions. What aspect of quality could be improved for future projects?
Text
Johnson, P. F., Leenders, M. R., & Flynn, A. E. (2015). Purchasing and supply management (15th ed.). Retrieved from https://redshelf.com/
Chapter 6: Need Identification and Specification
Chapter 7: Quality
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