FLEXIBLE BENEFITS SYSTEM IMPLEMENTATION A MEDICAL CENTER CASE 1.2 Senior management of Shah Alam Medical Center decided to procure and imptement system that would reduce the cost and improve the service of its empioyee benefits new system would have to meet four goals: improved responsiveness to employee needs benefits flexibility, better cost management, and greater coordination of human resource coverage objec tives with business strategies. A multifunctional team of 13 members was formed with represen ervices lis)-and six technical experts from the consulting firm of Hun and Bar Software IHBSI a workshop was held with participants from Shah Alam and HBS to clan and finalize project objectives and develop a project plan, milestones, and schedule. Project com pletion was set at 10 months. In that time HBS had to develop and supply all hardware and soh atives from four departments-Human Resources (HRI, Financial Systems IFSI, and informat Early in the project are for the new system; the system had to be brought on-line, tested, and approved: HR workers had to be trained how to operate the system a nd load existing employee data; all Shah Alam ees had to be educated about and enrolled in the new benefits process and the enrollment data had to be entered in the system. The director of FS was chosen to aversee the project. She had the technical background and had previously worked in the IS group in implementing Shah Alam’s patient care information e team approved of her appointment as project leader. She selected two team leaders to assist her, one each from HR and IS. The HR leader’s task was to ensure that the new system met HR requirements and the needs of Shah Alam employees. The IS leader’s task system, everyone on th was to ensure that the new software interfaced with other Shah Alam systems Members of the Shah Alam team worked on the project on a part-time basis. spending roughiy half their time on the project and the other half on their normal daily duties. The project manager d team leaders also worked part-time on the project, although each gave the project prionity Shah Alam’s senior management had made it clear that meeting project requirements and time deadlines was imperative. The project manager was given authority over functional managers and project team members for all project-related decisions QUESTIONS What form of project management (basic, program, etc.l does this case most closely resemble? 2The project manager is also the directon of FS one of several departments that will be cons of her being selected? that they give the project top priority not employed by affected by the new benelits systerm Does this seem like a good idea? What are the pros and project and the expectation who are 3Comment on the team members part-tine assignment to the of the success of this project depends on the formance of tean menbers Shab Alam, namely the HBS consultants They must develop the benefits system. Why was an outside firm likely chosen part of the project? What aificulties thight this pose t o the project manager in t goals?

Q1) The form of project management the case resembles closely is Basic Project Management with a Matrix structure as it involves managers from various functional units as project team members. It is more of a functional matrix structure as th project manager is from the core functional department ‘Financial Systems’ while other major roles include the functional managers from other departments.
 
“Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!”

What Students Are Saying About Us

.......... Customer ID: 12*** | Rating: ⭐⭐⭐⭐⭐
"Honestly, I was afraid to send my paper to you, but splendidwritings.com proved they are a trustworthy service. My essay was done in less than a day, and I received a brilliant piece. I didn’t even believe it was my essay at first 🙂 Great job, thank you!"

.......... Customer ID: 14***| Rating: ⭐⭐⭐⭐⭐
"The company has some nice prices and good content. I ordered a term paper here and got a very good one. I'll keep ordering from this website."

"Order a Custom Paper on Similar Assignment! No Plagiarism! Enjoy 20% Discount"